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Support

One song a day, shared with your friends. Here's how to get help.

Contact
Email us at hallo@1020.dev — we usually reply within 1–2 business days.

How do I share a song?

Tap the green "+" in the bar, search for your track and share it. You can post one daily song per spin day (17:30 to 17:30). Post in the window by 20:00 and you can share an encore from 20:00.

Why is my feed locked?

You only see your friends' songs once you've shared your own daily song. Until then, covers and titles stay hidden. Post once — then the feed stays open until the spin day ends at 17:30.

I accidentally posted the wrong song.

Open "Withdraw" in your post's "…" menu. You can then post a new song until 17:30. If you withdraw a window post after 20:00, the new one shows as a small card.

How do I report or block someone?

In the "…" menu of someone else's post you'll find "Report" and "Block user". Report or block comments with a swipe gesture. We review reports within 24 hours.

How do I delete my account?

Profile → gear → "Delete account". This permanently removes your profile, posts, comments, likes and follows.

I'm not getting a confirmation email?

Check your spam folder and tap "Resend email" in the app. If that doesn't help, write to us.